Enrolling in our Annual Maintenance Plan entitles you to unlimited telephone support via our tech support number (below) and allows you to download version updates from this web site.

Support is not available if you do not enroll in our annual plan.

You can contact Visual Horizons Software for support either by e-mail or by phone. Our technical support phone number is 305.535.0959. If we are unable to answer your call immediately, please leave a message. We generally return calls within a few minutes.
 

VHS Problem Solving Tools online

Visit our new Frequently Asked tech questions page

Visit the POS hardware connections page

Visit our hardware compatibility page

Visit our networking support page

Visit our ConsignPro accounting page

We can provide in-person training in your local area.

We have a training video available on DVD

Our database tune-up service keeps older databases in top shape!

Visit our data conversion web page if you're switching to ConsignPro

Send us an email note with your support issue

Version 6.0 User Guide

Our ConsignPro User Guide provide detailed and complete information about the ConsignPro program.  The X-Charge User Guide is for customers processing credit cards using ConsignPro with X-Charge software.

1. Click the appropriate link below to download the ConsignPro User Guide in either Word 2003 or Adobe Acrobat format.
2. After downloading, locate the file on your computer and double-click the file to run it.
3. Click "UnZip" when prompted.
4. The Guide should automatically open when you UnZip it.  If the Guide does not open, locate "UserGuide" in the \Program File\ConsignPro folder and double-click to open it.

	ConsignPro 6.0 User Guide Microsoft Word 2003 format, cpguide.exe
	ConsignPro 6.0 User Guide Adobe Acrobat format, cpguidepdf.exe
	X-Charge User Guide Adobe Acrobat PDF format, XChelp.pdf
	To download and install Adobe Acrobat Reader (free), click here to visit the Adobe site.

Utility Downloads

Below are some utility files which you may need to get ConsignPro and compatible printers up and running correctly.  In general, you should only use these files if instructed by VHS Support.