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The following article will help you:

Install ConsignPro to a new computer.
Install ConsignPro on your home computer.
Re-install ConsignPro onto a computer that was recently fixed.
Transfer your database backup file to the new computer.

You may wish to print these instructions and related instructions.

  1. If ConsignPro is not already installed on the computer, use our program CD (mailed when you bought the software) to install ConsignPro.  Run the setup program (setup.exe) on the CD to install ConsignPro.  If you do not have the CD, you can download ConsignPro on our demo dowload page.

  2. Once the software is installed, start the program (Start / Programs / ConsignPro).  When you get to our SIGNON screen, click on the GLOBE that appears (or on the Register Now button).  Email us the new registration number from that screen (ex. 12345) to support@vhsoftware.com  Be sure to identify your store and yourself in the email note and we will email the unlock password back to you.

  3. If you have any ConsignPro program update files you should install those at this time by running the "sp??" file that you had previously downloaded from our website.  If you are on our Annual Maintenance Plan, you can install our latest update by visiting our update page.

  4. If this is the only computer in your store, a home copy, or the SERVER computer on your network, complete Step 5.  If it is a networked (guest) computer, proceed to Step 6.

  5. Once the software is unlocked, you can RESTORE your database file.  To do this, put the disk into the disk drive on the new computer and, above the ConsignPro Main Menu, click on DISK / Restore old database.  The restore window will open.  Select the DRIVE LETTER that the backup file is on (ex. A:, D:, etc).  You should see a "consign.bak" or "consign.zip" file in the small window on the right.  Click on that file and click the RestoreDB button.  This will put the backup file onto your new system.  If the restore fails and the file name is "consign.zip", you can manually restore your database file.  Once the restore is complete, proceed to Step 7.

  6. If this is a networked computer, follow the instructions on our networking ConsignPro webpage to correctly network this copy of ConsignPro.  (Note: Be SURE that this computer is running the SAME version of ConsignPro as the others on the network!  Version information is at the very TOP of the ConsignPro application.  If not, refer to Step 3).  The final step of networking will have you call us to unlock the database path.  Our number is 305.535.0959.

  7. If you are connecting any of our special printers, cash drawers, scanning guns, or other peripherals to this computer, visit our POS connections page and download our POS Installer Guide.  This will guide you through installing and configuring all equipment that works with ConsignPro and provide instructions for turning on bar-coding.  If you can not configure your printers using our POS Installer Guide, we can walk you through the configuration for a small fee (currently $25).

  8. If you use the X-Charge system, be sure that you have an X-Charge icon on your "desktop".  If you do not, install the X-Charge software from the ConsignPro CD.  In the "XCharge" folder on our CD, run the XCSetup.exe program and then (if present) run the XCBeta.exe program from our CD.  Accept all defaults when installing that software.  Once the install is complete, call us to complete the configuration at 305.535.0959

 



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